We do not believe in the ‘McDonalds’ approach of developing systems and procedures that cover every aspect of day-to-day business operations (see a free whitepaper available from our University Store titled ‘McDonaldizing’). Even so, maintaining a high level of ‘front end’ organization demands that everyone is on the same page about issues that are critical to both customer service and the financial health and well being of the company.

Consequently, the critical processes form the foundation of our curriculum, and are available within a series of orientation and training webcasts that provide the look and feel of a classroom environment from the comfort and convenience of your PC.

These Critical Processes are available for immediate download and viewing.

Even the most organized of body shops can fail if they are not aware of what it takes to compete in their highly competitive collision repair market.

This series of orientation and educational webcasts covering industry Best Practice provides collision repair industry professional with the knowledge necessary to compete at the highest level and are available for immediate download and viewing.

Our webcast library contains a comprehensive range training and education webcasts specifically designed to meet the needs of the modern Collision Repair Industry Professional.

You will find the Webcast Library in the University Store where you will find learning opportunities for all your needs. Whether it's a simple solution to a niggling everyday problem, specific training sessions to meet your personal needs, or a complete assembly of standard operating procedures with the tools, forms and training materials for a complete administrative process overhaul; it's here within the pages of autobodyuniversity.com.